RETURN AND EXCHANGES
Items must be returned within 15 days of receipt, in perfect, clean, unworn/unused condition, including all original tags and packaging.
Returns that are received in unsatisfactory conditions or lost in the mailing process will be denied and held responsible by the customer.
Please note that original shipping charges are non-refundable. Buyer is responsible for shipping costs (delivery confirmation, etc) involved in the returning of the item.
Sale items, are non returnable/eligible for exchange.
Cacto holds the right to deny refunds or exchanges if returned merchandise does not meet our return policy requirements.
SHIPPING AND HANDLING
We ship worldwide! We send all our pieces trought certified postal service.
Items ship within 1-2 business days from purchase.
If you would like priority national or international shipping, please contact us for a shipping upgrade.
Be mindful that we cannot guarantee transit time or exact delivery for your package due to customs. Customs can be unpredictable and may hold on to a package for as long. For delays this long in shipping, please contact your local customs office.
International customers are responsible for any customs and duties fees that may be incurred.